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By Munir Kotadia, News.com
Posted on ZDNet News: Jan 9, 2004 5:04:00 PM

When Microsoft pulls the plug on Windows 98 support next Friday, it will offer a free CD designed to help users "make the most" of the aging operating system, without any further assistance from the software giant.

Six years after its launch, Windows 98 is still used by about a fourth of Web surfers. Microsoft announced last year that it would stop supporting Windows 98 on Jan. 15, meaning that millions of users will soon be left exposed when new exploits and vulnerabilities are discovered.

Lars Ahlgren, senior marketing manager at Microsoft, told ZDNet UK that the CD, which the software giant created with Future Publishing, will provide hints and tips, technical content and exclusive Knowledge Base articles. The content will also be published on Microsoft's support Web sites.

"We have made an arrangement with Future Publishing so we get Windows 98 content that is not just technical; it is also about how to get more from your Windows 98 machine. For those who have difficulties getting on the Web or want the content on a CD, we will ship them the CD for free, if they call us or register on the Web," Ahlgren said.

Ahlgren also acknowledged that Microsoft is hoping to keep Windows 98 users' expectations low, so that if there is a serious security breach the company decides to patch, they will be pleasantly surprised.

"It remains to be seen," whether there will be further updates, he said, noting that "we want to set expectations and overdeliver rather than underdeliver."

Users who need to do a clean installation of Windows 98 will, for the moment, still be able to connect with the Windows Update service in order to install the most recent patches, but the future of this service is far from clear: "We have not yet made a decision when we are going to remove Windows update. We realize there is a huge install base out there, so we will try to be as open and loud as possible with our decision," Ahlgren said.

Ahlgren pointed out that certain patches released in the future could be generic and work on all Windows operating systems, including Windows 98. In that case, an update would be possible: "If the patch is a generic Windows patch that applies to Windows 98, it will be available," he said.

Before Microsoft does remove the live update function for Windows 98, users will be able to download and burn the patches onto a CD, in case they are needed at a later date.

Last month, Microsoft began testing a security CD designed to enable users of older versions of Windows, with low-bandwidth connections, to update their systems.

Microsoft said the Windows 98 support CD and the new content on its support Web sites should be available Jan. 15.

Munir Kodatia of ZDNet UK reported from London.

  • Talkback
  • Most Recent of 84 Talkback(s)
waste of resources
Think of it from a business point of view. Would you spend research, development and technical support money on an OS that old? It is not feasable, nor is it cost effective. Our software support business (MS and non MS os's) dropped support for windows 98 when XP came out...... (Read the rest)
Posted by: matted@... Posted on: 01/13/04 You are currently: Logged In | Log out
so if you cought JWatson77   | 01/09/04
history101 stephen732@...   | 01/11/04
waste of resources matted@...   | 01/13/04
Run Windows Update, then burn OS image (where permitted by law) KeithRisler   | 01/09/04
Better yet Franklin_z   | 01/10/04
I agree! DarbyOhara   | 01/11/04
Typical M$ tslocum7   | 01/09/04
History's largest criminal monopoly... moiety   | 01/10/04
Forced upgrades tslocum7   | 01/12/04
Forced Upgrades?? Wolfie2K3   | 01/12/04
compared to Linux el1jones   | 01/09/04
Well you know, rkadowns   | 01/09/04
No el1jones   | 01/09/04
%rolling eyes% DarbyOhara   | 01/11/04
Study in Dec '03 reported only 6.6% market uptake for WinXP. M$ is scared! dicktaurus@...   | 01/09/04
Uh huh vdraken   | 01/09/04
Gosh, that was even brainless for a certified Micro$hill! Congrats! dicktaurus@...   | 01/09/04
Hmm hmm NemesisNL   | 01/10/04
60,000 machines a day! ShadeTree   | 01/09/04
They're afraid of the OS being stripped and replced with a tux GRindinAxTaRupy   | 01/09/04
Your the best kind of Windows customer. ShadeTree   | 01/09/04
you cant always do that doh123   | 01/09/04
Maybe in the past. ShadeTree   | 01/09/04
Sure, only 'cuz M$ was ordered to stop pre-load extortion against OEMs dicktaurus@...   | 01/09/04
Would love to... MkIIISupra   | 01/09/04
The problem is, you can't. Damon K   | 01/09/04
pre-installed linux Chris Moller   | 01/09/04
Would Love To Snapsoup   | 01/10/04
Gee Bit, it's sooooo hard to recognize you GRindinAxTaRupy   | 01/09/04
Not making their numbers IT_User   | 01/09/04
Explain. vdraken   | 01/09/04
Use Some Reason, please KeithRisler   | 01/09/04
Dude... quietLee   | 01/09/04
It's aboutr reasonable durability KeithRisler   | 01/09/04
I'll take a shot too el1jones   | 01/09/04
Why look in so complex matters? FirstNLastN   | 01/09/04
As far as companies , they do not wait until hardware breaks NemesisNL   | 01/11/04
Explanation how FirstNLastN   | 01/09/04
My two cents... noShut_z   | 01/09/04
Explanation Chris Moller   | 01/09/04
Just a quick poll? ShadeTree   | 01/09/04
poll? dwest_z   | 01/09/04
Old is Better! ShadeTree   | 01/09/04
Drivers dwest_z   | 01/09/04
Actually Not! ShadeTree   | 01/09/04
NOT! dwest_z   | 01/09/04
Which Version! ShadeTree   | 01/09/04
In fact... FirstNLastN   | 01/09/04
Win XP stable? dwest_z   | 01/09/04
I agree with FirstNLastN noShut_z   | 01/09/04
RE: dwest ShadeTree   | 01/09/04
That made me laugh voska   | 01/11/04
True, but.... FirstNLastN   | 01/09/04
Dvorak... noShut_z   | 01/09/04
How many Linux users arunning a distro from 1998 hal9000mx   | 01/09/04
True NemesisNL   | 01/11/04
Win98 with Updates is NOT 4 years old KeithRisler   | 01/09/04
Just the Facts Sir! ShadeTree   | 01/09/04
Patch the Patch dwest_z   | 01/09/04
it's more that 5 year old voska   | 01/11/04
Still waiting. ShadeTree   | 01/09/04
Still waiting to hear from a Linux user using a 1998 distro hal9000mx   | 01/09/04
You have to go slowly, Bitty is just not sophisticated GRindinAxTaRupy   | 01/09/04
1998 distro Chris Moller   | 01/09/04
1998 linux Chris Moller   | 01/09/04
A better poll voska   | 01/11/04
I am still running Win98 at work Tammee   | 01/09/04
Question Ployd_Farker   | 01/09/04
Only 1/4 of web surfers use w98! Worldwide!! jjon2121   | 01/09/04
370,000 BUSINESS hal9000mx   | 01/09/04
XP 2 years old already JWatson77   | 01/09/04
Waste of time... MkIIISupra   | 01/09/04
I'm switching skeptic tank   | 01/10/04
WIN98 SUPPORT ALFRED_z   | 01/09/04
id i buy a boxed copy of XP in a year JWatson77   | 01/10/04
I have Windows XP with all the latest patches. GraysonPeddie   | 01/10/04
Windows lover NoB$   | 01/10/04
Just (?) Business bekercher   | 01/10/04
But we must remember that for profit companies are in business to make mone NemesisNL   | 01/11/04
GOOD! The sooner all 9.X versions are gone... No_Ax_to_Grind   | 01/11/04
Now is this longer or shorter support than Solar 2.5 FilledOut   | 01/12/04
Where can I get the CD from charlesa@...   | 01/12/04
W98 CD logren   | 01/12/04
Windows 98 pettite@...   | 01/12/04

What do you think?

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