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By Munir Kotadia
Posted on ZDNet News: May 13, 2004 1:09:00 PM

For the third time this year, Internet security company Symantec has had to release patches to plug critical security flaws in many of its popular antivirus and firewall packages.

Security company eEye on Wednesday published details of four security holes that affect a range of Symantec's client-based applications, including Norton Internet Security, Norton AntiVirus and Norton AntiSpam. Symantec has published a security response on its Web site.


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Symantec's Guido Sanchidrian, a product manager for antivirus, content filtering and security response, said the company has spent the past month developing fixes for the vulnerabilities and has now made the patches available to its customers.

"Anyone who regularly runs Symantec LiveUpdate should already be protected. However, to be sure, customers should manually run Symantec LiveUpdate," Sanchidrian said.

Philippe Alcoy, senior security consultant at eEye, said the people most at risk are those not protected by a perimeter firewall. This might include people at home, workers at smaller businesses and corporate laptop users not working through their VPNs.

"Most corporate environments have perimeter firewalls, so users behind that are only vulnerable to an internal attack, but users taking laptops home are at risk," Alcoy said.

Of the four flaws, three could allow a hacker to take control of an affected system, while one could be used to force a computer into an infinite loop by simply sending it a specially crafted packet of data.

"That's a big problem if the machine is a mission-critical server," Alcoy said.

The flaws were first reported to Symantec on April 19, which means the company has taken just under a month to develop a patch. According to eEye, this is a "reasonable" amount of time in which to address the vulnerabilities.

In January, Symantec plugged a gap in its LiveUpdate feature that could have allowed hackers to gain administrator rights on an affected PC. Just two months later, the company admitted its Internet Security package contained a back door that could be used by hackers to take control of the machine.

The flaws affect the following packages: Norton Internet Security and Norton Internet Security Professional 2002, 2003 and 2004; Norton Personal Firewall 2002, 2003 and 2004; Symantec Client Firewall 5.01 and 5.1.1; Symantec Client Security 1.0, 1.1 and 2.0 (SCF 7.1) and Norton AntiSpam 2004.

Symantec's Sanchidrian said the company does not believe any of its customers have been affected by the flaws at this time.

Munir Kotadia of ZDNet UK reported from London.

  • Talkback
  • Most Recent of 58 Talkback(s)
Gotta add my 2 cents worth
Bought NIS 2004 in Jan. Big mistake! For 3 weeks had securest computer anywhere because I couldn't connect to internet except live update and could get e-mail. E-mailed tech support. Their solutions w... (Read the rest)
Posted by: beejaybjr Posted on: 05/21/04 You are currently: Logged In as: a Guest  | Login | Terms of Use
If this had been MS...  mikeybrass | 05/13/04
If the article mentioned Linux...  doe_z | 05/13/04
Correct  mikeybrass | 05/13/04
If this had been MS...  Loverock Davidson | 05/13/04
And...  Spoon Jabber | 05/13/04
And...  Loverock Davidson | 05/13/04
What?  Spoon Jabber | 05/14/04
Pathetic actually  Mopsey | 05/13/04
TOO LATE....bloodhound.packed virus turned my Norton into a virus  clrwtr001@... | 05/13/04
You are just as guilty!  ShadeTree | 05/13/04
You missed the point...  DragonBRockin | 05/13/04
Use System Restore...  ShadeTree | 05/13/04
system restore? u must b kiddin!  psychodave | 05/13/04
I used it this morning...  JoeMama_z | 05/13/04
Just as guilty?  celticwelshman | 05/13/04
Use e-Trust Anti-Virus from CA. Norton is a system performance reducer(nt)  LinuxLover74 | 05/13/04
CA eTrust  kirbys@... | 05/13/04
RE: TOO LATE....bloodhound.packed virus turned my Norton into a virus  Aug_r | 05/13/04
re: TOO LATE....bloodhound.packed virus turned my Norton into a virus  gruntfuttock1 | 05/14/04
That will teach ya!!  dr_who@... | 05/15/04
Nazi Cops  kitkimes41@... | 05/18/04
P.S. ......and then...........  clrwtr001@... | 05/13/04
Message has been deleted.  DragonBRockin | 05/13/04
Why Symantec?!?  mikeybrass | 05/13/04
Message has been deleted.  DragonBRockin | 05/13/04
for 75$ your could have gotten....  JoeMama_z | 05/13/04
My experience with McAfee...  Spoon Jabber | 05/13/04
Trend  PA-ITGuy | 05/13/04
re: trend  psychodave | 05/13/04
We use McAfee  toadlife | 05/13/04
Unfortunately...  DragonBRockin | 05/13/04
Free  mikeybrass | 05/13/04
Symantec  Me_too | 05/17/04
Message has been deleted.  JoeMama_z | 05/13/04
That doesn't make sense...  mikeybrass | 05/13/04
Read my type...  DragonBRockin | 05/13/04
Firewall products  mikeybrass | 05/13/04
Zone Alarm  Me_too | 05/17/04
I agree  kirbys@... | 05/13/04
Panda is looking attractive  ryusen | 05/13/04
F-Secure  mikeybrass | 05/13/04
re: i use their website, for virus information.  ryusen | 05/14/04
I have been using panda for years....  JoeMama_z | 05/13/04
oh yea i forgot...  JoeMama_z | 05/13/04
heh yeah...  ryusen | 05/14/04
cry babies  anolehippy@... | 05/13/04
Re: cry babies  mikeybrass | 05/13/04
Firewalls  kgosnell@... | 05/13/04
CA eTrust  kirbys@... | 05/13/04
CA eTrust  cmccarle2000 | 05/13/04
E-trust (Computer Associates)  dkmke | 05/13/04
NIS 2003 after latest updates.....  celticwelshman | 05/13/04
NIS 2003.....after latest updates  celticwelshman | 05/13/04
Exaxctly!  DragonBRockin | 05/13/04
Doesn't Work  kchilstrom | 05/14/04
Disabled security  montresor | 05/14/04
Disabled security  Me_too | 05/17/04
Gotta add my 2 cents worth  beejaybjr | 05/21/04

What do you think?

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